FREQUENTLY ASKED QUESTIONS
What are all the
files and directories in my home directory?
public_html................This is your
web directory. Place all your web files in
there.
www................This is the same directory.
They are aliased/linked to each
other.
public_ftp................This is your anonymous
ftp directory. Users can only download from this directory the files that you
place there.
public_ftp/incoming................This is
the anonymous user upload
area.
public_html/webstore................This is the
WebStore Shopping Cart
directory.
public_html/webstore4................This is
the WebStore 4.0 Shopping Cart
directory.
_private................ This is part of MS
Frontpage Extensions. DO NOT
TOUCH.
_vti_*................ These are parts of MS
Frontpage Extensions. DO NOT
TOUCH.
public_html/cgi-bin................This is your
cgi-bin directory. Put all of your own scripts here. This is not the location of
the preinstalled scripts.
cpanel..........This is your
Control Panel. DO NOT TOUCH. You may utilize the control panel thru:
http://www.yourdomain.com/cpanel/login
.xfm..........This is your part of your Control
Panel. DO NOT TOUCH. You may utilize the control panel thru:
http://www.yourdomain.com/cpanel/login
.lists..........This is your Mailing List
information. DO NOT TOUCH. You may utilize the control panel thru:
http://www.yourdomain.com/cpanel/login
.mail..........This is your Mail information.
DO NOT TOUCH. You may utilize the control panel thru:
http://www.yourdomain.com/cpanel/login
How do I run my own
CGI programs?
Put your CGI programs in the cgi-bin
directory.
- The cgi-bin should automatically change the permissions to chmod 755 for
you
A special note - this does not apply to frontpage webs, follow normal cgi
instructions
The location of preinstalled scripts is /cgi-sys.
How do I use cgiemail, and Formmail
?
CGIemail:This is a program that
will email you the forms filled out from the web.
Please use formmail.cgi while we rewrite the section on
CGIemail.
Formmail is a very easy to use form
processor, simply place the following on any page after entering your
domain.
<FORM METHOD=POST
ACTION="http://yourdomain.com/cgi-sys/FormMail.cgi">
<input type=hidden
name="recipient" value="sales@yourdomain.com">
<input type=hidden
name="subject" value="Order">
<input type=hidden name="return_link_url"
value="http://yourdomain.com/">
<input type=hidden
name="return_link_title" value="Back to Main Page">
Be sure to replace yourdomain, with your real domain name.
How do I use counters, clocks,
and calendars ?
Please use your
control panel to create a counters, clocks, and calendars. There is a huge
selection of styles available.
http://www.yourdomain.com/cpanel/login
How do I use the anonymous ftp
site?
This is preset up with every
account. Your anonymous FTP account is the public_ftp directory in your root
directory. You can create user specified logins in your public_html directory
thru the browser control panel interface.
How do I create email aliases
and forwarders?
Please use your
control panel to create an
alias/forward.
http://www.yourdomain.com/cpanel/login
How do I use the
auto-responders?
Please use your
control panel to create an
auto-responder.
http://www.yourdomain.com/cpanel/login
How do I see who is using my
auto-responders?
The original
email that that your visitor sent to receive your auto-responder message will
wind up in your default mailbox, unless you set up a pop or forwarder of the
same name as the auto-responder. You can then see who requested an
auto-responder, by the email that you have received.
How do I create a mailing
list?
Please use your control panel
to create mailing lists.
http://www.yourdomain.com/cpanel/login
There may be extra charges if your mailing list is very large - more
than 1000 subscribers).
How do I use Real Audio(tm)
and Video(tm)?
Real Audio(tm) and
Video(tm) is available
Information was supplied in
section 1.2.10
How do I change my login
password?
Please use your control
panel to change your passwords.
http://www.yourdomain.com/cpanel/login
Telnet to your domain. After you've
logged on, type "passwd" to change
your password. You can exit the telnet
session by typing "exit".
How do I check the web usage
stats for my domain?
Please use
your control panel to check your
stats.
http://www.yourdomain.com/cpanel/login
I need to configure my mail
reading program so I can access my emails. What are the proper settings?
Assume your domain is fred.com
Smtp = mail.fred.com
pop = username@fred.com
*** Replace username with
what the control panel gave you as your login.
from =
anyname@fred.com
passwd = was chosen in "pass" field of control panel pop
setup
What is the correct path to
perl(and other programs)?
perl5:
/usr/bin/perl
perl5.004:
/usr/bin/perl5.004
sendmail: /usr/lib/sendmail
date: /bin/date
java:
/usr/bin/java
python: /usr/bin/python
Domain paths
using example if your domain was fred.com
- Main dir: /home/fred/public_html/
- Cgi-bin: /home/fred/public_html/cgi-bin
What are the basic Frontpage settings?
assume your domain is
fred.com
location to publish to: fred.com (note if the domain is not active use the
ip# we assigned)
FTP server name: fred.com
Directory path:
/home/fred/public_html/
or
Directory path: /fred/public_html/
Username:
fred
Passwd: As-sent-to-you or try normal one.
What are the basic Mysql settings?
mySQL
is installed, however it is not supported due to the complexity of the
program.
How do I create my own "404 Not found" error page?
Please use your control panel to create error
pages.
http://www.yourdomain.com/cpanel/login
Make a file called .htaccess in the your public_html dir.
(if it exists just add the line)
Add this line:
ErrorDocument 404
/404.html
and you can edit /home/username/public_html/404.html
How do I use the SSL server for my order form?
Normally, any text(such as your credit card number) sent from your browser to
the web server is sent as plain text. This means that a hacker could potentially
intercept(however unlikely) the information sent from your browser and read it.
However, by using the secure server, the information is encrypted before it
is sent from your browser. It would be practically impossible for anyone to
decrypt it without knowing the key.
Please use the secure server only when
necessary.
SSL Security covered in detail in
section 5.5
This page maintained by Reliaval Web Solutions Ltd.
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